Amazon/Kindle is notoriously customer-centered and will withdraw a book about which it gets complaints from customers. This one is crazy though — apparently one reader complained about the number of hyphens in Graeme Reynolds’s book Moonstruck, and it was instantly withdrawn. Amazon tells Mr Reynolds that until the hyphenation errors are corrected the book cannot be offered for sale again. The Digital Reader story can be found here.

The automatization of Amazon’s policing of their content is the real problem. I know it’s a big organization, but someone with a little nous has to look at some of this stuff. A similar problem was mentioned in my post Catch-22A.